Will I be able install Teslogic device myself, or do I need to contact the service center?
Installation process is very simple, it will take you no more than 10 minutes. You can find the detailed video manuals in the Manuals section
Does connecting Teslogic affect the car warranty?
No, it doesn't. Installing the transmitter doesn't make any changes to the car equipment
I have installed the transmitter. How to connect it to the app?
Just run the application, the connection is automatic. In case of problems, try restarting your phone. The transmitter is active when the car is not in sleep mode
What type of connection does Teslogic use?
Teslogic is connected via Bluetooth Low Energy protocol
Does Teslogic App transmit any user data to remote server?
The App transmits only depersonalized data for the purpose of statistics, the privacy of your data is of the highest priority for us
Is it possible for a second driver to use Teslogic app on his/her own phone?
Yes, a second driver can run the app. Now if you close the application on the first phone, it will automatically pair with the second one. The ability to use the app for more than one user at a time will be added in the future app updates.
Which side is the connector on right-hand drive cars?
On RHD vehicles, the connector is located on the driver's side.
Does Teslogic fit all Model 3/Y or are there any exceptions?
Teslogic is compatible with all Model 3/Y except 17-18' Model 3 for non-European countries and 17-20' Model 3 for European countries. Please specify your model correctly in the order form, wiring differs depending on the model and year of the car.
Is there a version of Teslogic for Model S or X?
At the moment there are no such versions. If you are interested in Teslogic for model S/X, please contact us, and we will think how we can help you
What versions of iOS/Android is the transmitter compatible with?
Teslogic transmitter is compatible with all Apple mobile devices with iOS 12.2 or higher and all Android devices with version 5.0 or higher . Using older devices, may cause a noticeable decrease in the data exchange rate
Is Teslogic app compatible with an Android tablet/iPad
The app works on a tablet, but is not yet visually optimized. The app version for tablets will be released in several months.
The results of acceleration measurements differ from those of other special meters. What data should I trust?
In the current app version, measurements are taken using the Tesla's "one foot rollout" technique. Measurements using this method always show slightly better results.
What do Range indicators "City", "Highway" mean?
Based on the statistics of your driving, Teslogic estimates driving range without charging in the city and on the highway. Highway speed should not exceed 70mph. Weather and terrain can affect this estimate.
What is "Saved Miles"?
Teslogic calculates how much energy you have saved by regenerative engine braking and how long this energy will last. The less you use the brake pedal, the more energy you can save. On the highway this figure is usually much lower than in the city.
What is "Max Power"?
The maximum power that was transferred to the engines during the current trip.
How to reset trip meter?
Just tap on average speed or mileage
How to start 0-60 measurement?
Stop the car and then fully press the accelerator pedal to start the measurement.
How to create a route for the navigator?
Share your destination point with Teslogic App via Google Maps App
What system of measurement is used in Teslogic?
Teslogic works in two systems of measurements – imperial and SI. The application switches to the system used in Tesla's main interface.
Is there a manufacturer's warranty for the Teslogic transmitter?
The Teslogic transmitter comes with a full 3-year warranty. If you have any problems, or the transmitter is out of order, please contact us and we will help
Can using a transmitter harm my car?
No, it can't
Do I need to remove Teslogic before visiting service center?
No, it’s not necessary since Teslogic transmitter is considered as a diagnostic device and doesn't make any changes to the car equipment.
Does Teslogic impact any car's functionality?
No, it doesn’t. Teslogic is a passive receiver of Tesla data, not more.
How can Teslogic transmitter be updated?
The transmitter updates automatically over the air.
How does Teslogic impact my Tesla’s battery?
When not connected to a phone, Teslogic is in a low power mode. And it doesn't consume battery power if the car is sleeping.
How can I switch the app screens?
If the autopilot mode is off, the application screen can be changed by simply toggling the right selector on the steering left or right. When the autopilot is on, the Teslogic screen switching mode changes: you need to toggle the selector in the direction you need and return it back. It won't change the follow distance and the app screen will be switched.