Shipping & Delivery
Q: How much does domestic delivery cost?
A:

Domestic delivery within the U.S. is completely free.
Q: How long does domestic delivery take?
A:

Orders are shipped from our California warehouse and typically arrive within
5 business days. Delivery to more remote states may take slightly longer.
Q: Is expedited delivery available?
A:

Yes, we can arrange expedited shipping upon request.
Please contact us at info@teslogic.co, and we’ll calculate the cost for you.
Q: Do you ship orders immediately after they’re placed?
A:

Not immediately. Orders are first processed by our team and then scheduled for delivery.
Please note that processing occurs only on business days.
Q: Do you offer international shipping?
A:

Yes, we offer international delivery worldwide.
Q: How long does international delivery take?
A:

International orders usually take 14–21 days to arrive, depending on your location.
Q: Are there additional taxes or customs fees for international orders?
A:

No, we cover all taxes and customs fees.
You only pay a flat international shipping rate of $45.
Q: My tracking information isn’t updating. Is my package lost?
A:

Delays in tracking updates can happen.
A package is only considered lost if there are no updates for:

  • 15 days for U.S. orders
  • 20 days for international orders

If you're concerned, please reach out to us at info@teslogic.co.
Q: What if my address uses non-Latin characters?
A:

Most international carriers require addresses to be written in Latin characters.
Please enter your full address using the Latin alphabet to avoid delivery issues.
Q: What kind of delivery service do you offer?
A:

We provide door-to-door delivery. Couriers will leave the package
at your doorstep — no signature or personal handover required.